Special Events Online Portal

These documents contain proprietary information and may not be distributed to any third party or used for any purpose without the express prior written permission of Together & Company.

Important Phone Numbers

TC Staffing Phone:

The Fives BOH Phone:

Main Office Phone:

Operations Phone Direct Line:

Kitchen Phone Direct Line:

TC Staffing Phone:

Manuals & Resources

Emergency Maintenance

If it’s after 5pm and you need immediate maintenance assistance, please call Michael:

Michael Mayfield
High Line Car House & The Fives

Courtney Bolden
The Fives

Front of House Training Material

Event Server Training Checklist

Event Server Classroom Training Guide

Front of House Supervisor Training Checklist

Front of House Supervisor Manual

Back of House Training Material

Back of House Support Training Checklist

Back of House Support Classroom Training Guide

Back of House Supervisor Training Checklist

Back of House Supervisor Manual

Bar Training Material

Bartender Training Checklist

Bartender Classroom Training Guide

Bar Drink Recipe Cards

Bar Supervisor Training Checklist

Bar Supervisor Manual

TC Menu & Kit Training Cards

Summer Menu Training Cards

Spring Menu Training Cards

Winter Menu Training Cards

Holiday Menu Training Cards

High Line Car House Venue SOPs

Haven App for Uplights SOP

AV (Bell Tree) SOP

Patio & Foyer SOP

The Fives Venue SOPs

Audio-Microphone Troubleshoot SOP

Dishtank SOP

Guest Elevator Malfunction SOP

Ice Machine Malfunction SOP

Off Site Venue Checklists

Audubon Grange Catering Checkout Checklist

Bar Contract Addendum

TC Uniform Expectation

SC Uniform Expectation

Events Team Communication Flowchart

Time & Attendance Policy

Tipping & Gratuities Policy

The Four Agreements

Positivity Pronouncement

10 Traits

Special Events Proven Process

Leftover Food Procedure

The Fives Diagram

Dish Tank Closing Instructions

Recycling Flow Chart

Catering Terminology

The Fives Staff Parking

Special Events Standard Operating Procedure

Uniform Ordering Process

If you need a new bistro shirt, please use the following website to purchase one in BLACK.

Videos

Be The Cookie Video

Over the years another phrase, “Be The Cookie”, has been used to reflect the way we live our values and explain why every person’s role in the company is important.

Training Videos

Use password: TCtraining to access videos.

The Fives Lighting Basics

The Fives Sliding Doors

The Fives Nano Doors

The Fives Chair Leg Covers

The Fives Chair Cushion Care

The Fives Chair Cushions

Celebrate graduation together, with catering covered - we handle the food and details, so you can enjoy the moment!
Get together this winter season! Book your holiday catering with Together & Company.