Special Events Sales Partner

The responsibilities for the Special Events Sales Partner include, but are not limited to the following:

Sales and Business Development:

• Qualify leads and engage in consultations with clients to understand their needs, preferences, and event objectives
• Respond to inquiries and leads promptly per business guidelines  
• Prepare and present customized event proposals, catering menus, and pricing options tailored to client specifications
• Negotiate contracts and close sales in alignment with company goals and objectives
• Research and engage new business

Client Relationship Management:

• Build and maintain strong, long-lasting relationships with new and existing clients to foster repeat business and referrals
• Act as the main point of contact for clients throughout the sales process, addressing inquiries, concerns, and ensuring their expectations are met
• Follow up with clients after events to ensure satisfaction and gather feedback for continuous improvement to foster repeat and referral business

Event Coordination and Execution Support:

• Collaborate with the design and event operations teams to ensure seamless event planning and execution
• Attend client meetings and site visits as needed, providing guidance and recommendations on event logistics
• Occasionally manage on-site events with additional compensation

Sales Reporting and Analytics:

• Maintain accurate records of all sales activities, client interactions, and deals in our CRM and individual scorecard
• Regularly maintain information in the operating system to update sales forecasts and pipeline reports to track progress against targets and adjust strategies as needed
• Analyze sales data and performance metrics to identify trends and areas for improvement in the sales process
• Track and report key metrics related to business development activities including new client connections, new and existing venue visits, and client culinary previews 

Marketing and Promotion:

• Collaborate with the marketing team to develop promotional materials, packages, and marketing campaigns targeting key segments of the catering and events market
• Represent the company at industry events, trade shows, and networking functions to generate leads and build brand awareness
• Follow up with contacts made at networking events to nurture relationships & convert leads to sales
• Present and promote our unique value propositions to potential clients, demonstrating what sets us apart from our competitors 
• Conduct informative tours of our venues for prospective clients  

Customer Experience Excellence:

• Ensure the delivery of exceptional customer service and high-quality events by proactively managing expectations and addressing any concerns
• Serve as a brand ambassador for the company, maintaining a professional, positive image at all times
• Build and maintain strong relationships with clients, venues, and vendors through a proven trackable process