Catering Sales Assistant

The Catering Sales Assistant plays a key role in supporting our catering sales team, ensuring smooth operations through administrative and sales support. This person sets the team up for success by managing communications, maintaining client databases, and assisting with proposals.

Description

Are you a proactive, detail-oriented, and hospitality-driven individual who thrives in a fast-paced environment? Do you have a passion for helping people, an interest in catering event sales, and a desire to learn this industry? If so, then you may be the perfect fit for Catering Sales Assistant.

The Catering Sales Assistant plays a key role in supporting our catering sales team, ensuring smooth operations through administrative and sales support. This person sets the team up for success by managing communications, maintaining client databases, and assisting with proposals.

This person is highly organized, a strong communicator, and able to work both independently and collaboratively. They are a confident problem-solver who stays calm under pressure and understand the importance of delivering excellence at every level.

Our ideal candidate:

  • Passion for Hospitality: Possesses a genuine passion for hospitality with ability to anticipate the needs of others.
  • Proactive & Resourceful: Takes initiative, solves problems independently, and consistently meets deadlines.

Most importantly the Catering Sales Assistant has a hospitality heart and embody our core values of Do what it takes, love what you do, have fun doing it, leave it better and All for one and one for all.

Responsibilities

The responsibilities for this position include, but are not limited to the following:

  • Answer and direct incoming phone calls
  • Assist with data entry and maintenance in our sales CRM system and catering software programs
  • Daily management of inquiry distribution
  • Create a hospitable environment for clients and visitors.
  • Prepare, organize, and maintain sales kits & marketing collateral
  • Help to generate regular sales reports to track key sales metrics
  • Assist in scheduling and calendar management for the sales team
  • Support the sales team by preparing client proposals and assist with drafting contracts
  • Respond to inquiries about catering services and provide excellent customer service
  • Conduct venue tours as needed with prospective clients
  • Set up non-booked culinary previews for clients
  • Attend and set up sales and marketing events
  • Create sample diagrams
  • Collaborate on team projects, conduct competitive analysis, and business research to support sales strategies
  • Work event manager shifts as needed

Required

  • Minimum of 2+ years in a customer service role
  • Loves to answer the phone
  • Proficiency in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint)
  • Strong written and verbal communication skills
  • High School diploma or equivalent
  • Availability to work flexible hours, including nights and weekends

Preferred

  • Associate or Bachelor’s degree in hospitality or related field
  • General office experience
  • Experience with Caterease software
  • Previous experience in catering or hospitality

Does this sound like you?

If you think you’d be a good fit for this role, we’d love to hear from you! Use the button below to apply.

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