Director Of Operations

The Director of Operations at Together & Company is an emotionally intelligent leader with a strong desire to invest in and lead an accountable and creative operations team that supports multiple locations.

Description

The Director of Operations at Together & Company is an emotionally intelligent leader with a strong desire to invest in and lead an accountable and creative operations team that supports multiple locations. This individual enjoys having a variety of responsibilities, manages critical tasks with consistency yet can problem solve on the fly without breaking a sweat. This person must thrive in an environment where the core values Do what it takes, love what you do, have fun doing it, leave it better and All for one and one for all are on display every day, in every decision we make.

Our perfect candidate thrives in collaborative environments, enjoys feeling needed and accountable to others, and can hold others accountable in return. Deadlines are not negotiable, and they are always prepared and on time. Technology, software and apps do not scare our Director of Operations. This is the person the team goes to for solutions and for help. ​

We are looking for someone who as a lifelong learner, has built a progressive career and believes the next step in a successful career is to find a home consistent with their personal values.  A person who desires to primarily work on strategic collaboration and implementation of next steps in our future targets as a growing, best in class hospitality organization.

Responsibilities

  • Owns the operations seat on the Petro Hospitality Leadership Team, which is responsible for setting the Vision, organizational strategy and identifying and solving big issues
  • Oversee daily activities across functions: operational production, and logistics of all exclusive event venues and off-premise events
  • Oversee expenses and budgeting
  • Development and implementation of innovative programs, policies, processes and controls that reduce cost, increase efficiency and minimize mistakes
  • Report on operational performance and suggest improvements
  • Responsible for all facilities operations including maintenance of all equipment, technical knowledge, management and troubleshooting of all operating systems from lighting, HVAC to access controls at all sites
  • Ensuring compliance and safety
  • Responsible for maintenance and safety protocols of all buildings including venues, home office, warehouse and retail locations as well as surrounding grounds, landscape and parking lots
  • Accountable for delivery vehicle fleet from maintenance, training, and service record data management
  • Cross-departmental collaboration and communication
  • All processes are being followed consistently within departments and training is a consistent part of onboarding and the development of employee experience
  • Manage contracts and relations with vendors, partners and other stakeholders
  • Manage and nurture our big vendor relationships as well as setting expectations and holding them accountable to our company values
  • Hiring, retention, motivation and development of all operations department positions on our accountability chart
  • Setting clear expectations, leading, managing and holding operations leaders accountable

 

CURRENT OPERATIONS INITIATIVES
This is just a taste of current and short-range initiatives our Director of Operations will lead in addition to embedding with our organization to suggest those not yet identified.

  • Ensure Operations core process is captured and followed by all, ensuring accurate and consistent event support
  • Establish department controls in order to create efficiencies and protect company assets
  • Provide support to team on day-to-day facility and maintenance issues as part of the operation of our two venues

Required

  • Minimum of ten years in operations with five years in a management role
  • Five years of catering, large venue or multi-unit food service experience
  • Software proficiency including Microsoft 360, SharePoint, and Office Suite, experience with catering software, Caterease preferred
  • Ability to lift 50 pounds and stand for 8 hours at a time

Does this sound like you?

If you think you’d be a good fit for this role, we’d love to hear from you! Use the button below to apply.