Catering Operations Lead

Our team is seeking a Catering Operations Lead to collaborate with our Operations team to push our catering business to the next level. The successful candidate will strive for excellence every day, be well organized, detail-oriented and resourceful to ensure events fall within the client vision and company standards.


This candidate is excellent at customer service and delivers delicious catering menu items and venue staging equipment to clients and events. The perfect Catering operations Lead will have small-company energy with expert navigation skills for completing assigned tasks independently and with a team. Your strengths present themselves with calm confidence in your daily operation, with attention to detail and find motivation in the why we deliver excellence at every level.

Our ideal candidate:

  • Is approachable and balanced
  • Advocates for what is right, not what’s easy
  • Processes then operationalizes information
  • Knows what equipment, supplies, vendors, staffing and timing are required to execute events
  • Always looks to improve the process
  • Is detail oriented


The primary job of the Catering Operations Lead is to collaborate with our team to support the Operations Manager and the Operations department.


This includes but is not limited to:

· Expediting food, beverages, and equipment in a timely and accurate manner

· Ensuring accuracy, timeliness, and quality of all items leaving the building

· Supervision of in-house Operations and Facilities team members and execution of daily planning

· Management of Operations Associate’s daily task list; delegating tasks, assigning duties, and ensuring completion of daily opening/closing checklists

· Managing daily delivery and vans schedule

· Processing updates/revisions to Function Sheets of all events, deliveries, and pick ups

· Coordinate all trucks/van deliveries and orchestrate movement of supplies/food across all Petro Hospitality brands

· Review daily operational pull sheets and check for accuracy before loading supplies/food for transport

· Ensure accuracy, timeliness, and quality of all items leaving the building

· Load all supplies/food in the van according to the delivery schedule

· Help with medium/large catering order set up as needed

· Assist Operations department with moving and putting away items as needed

· Transport Fives catering items and equipment to identified locations

· Checking in and ensuring accuracy of weekly equipment rentals

· Management of vehicles

· Management of department organization and cleanliness

· Actively working alongside team members to complete deliveries, equipment and beverage pulls, and dry sets

· Management of monthly department inventory including; disposable products, equipment, beverages, and department supplies

· Assist Operations Manager in facilitating training of new in-house Operations and Dish team members

· Completion of daily Shift Pass down

· Provide regular, quality feedback to Logistics Manager about individual performance within the team to contribute to developmental and training opportunities


· One year of experience in operations or logistics role

· Comfortable driving large vehicles

· Clean drivers abstract and valid driver’s license

· Must pass a background check and driving records screen

· Open availability- evening and weekend availability required based on rotating schedule

· Basic math and reading skills

· Ability to stand, walk, use hands to feel; reach with hand and arms, and stoop, kneel or crouch for up to 10 hours at a time

· Ability to lift and/or move up to 50 pounds and stand for 8 hours

Does this sound like you?

If you think you’d be a good fit for this role, we’d love to hear from you! Use the button below to apply.