Catering Hospitality Coordinator

The Catering Hospitality Coordinator offers the highest level of customer service and personal service to our clients and our internal team

Description

The Catering Hospitality Coordinator offers the highest level of customer service and personal service to our clients and our internal team.  This person will be responsible for the input of all drop-off orders for our Sweet Carrot brand and provide administrative support to our Catering Sales & Production Teams. The Petro Hospitality Catering Sales & Production team is a highly functioning department, and the environment is very fast paced. 

The Catering Hospitality Coordinator will need to be well organized; detail orientated with the ability to prioritize and balance multiple tasks throughout the day. They understand that no day is ever the same. They are friendly, customer service driven, timely, and a self-starter. This person takes initiative, can anticipate the needs of others, and is quick on their feet. They will also work closely with our Culinary & Operations team to help ensure successful execution.

Having a background that provides knowledge of the hospitality industry is essential. The Catering Hospitality Coordinator must be passionate about our company.  They will demonstrate our core company values and have a true Hospitality Heart.   

Responsibilities

The responsibilities of the Catering Hospitality Coordinator include, but are not limited to, the following: 

  • Answer phones and direct calls across the company 
  • Create a hospitable environment for guests and visitors.
  • Manage and distribute new event inquiries
  • Assign booked events to appropriate Event Designer
  • Print, organize, and route BEO’s for the Event Production team
  • Input drop-off orders into our Caterease software system
  • Collect payments for drop off orders
  • Creation of all menu signage
  • Set up of private Culinary Previews
  • Basic office tasks as needed
  • Create Expo Sheets
  • Working event management shifts when needed
  • Attend cross-department BEO meetings

Required

  • 1+ years in events or order processing
  • Superior written and verbal communication skills
  • High School diploma or equivalent
  • Better than basic experience with Microsoft Office 365
  • General Office Experience
  • Flexible hours must be able to work evenings & weekends.
  • Loves answering the phone

Preferred

  • Degree or coursework in hospitality 
  • Restaurant or Catering Experience
  • Administrative Experience at least 1 year
  • Caterease Software Program knowledge

Does this sound like you?

If you think you’d be a good fit for this role, we’d love to hear from you! Use the button below to apply.