Catering Front of House Supervisor

Our team is seeking Event Supervisors who are proactive leaders and hospitality experts who represent our brands with a high level of professionalism and grit.  

Description

Being a confident and thoughtful decision maker while maintaining a calm, level-headed demeanor is a necessity for this role. They are solution seekers, clear communicators, and always prepared for anything that could happen.  A delegator who loves the energy of the events industry, our Event Supervisors are motivators, cheerleaders and time managers who can juggle lots of moving parts while keeping an eye out for the details. They appreciate knowing the core processes that make our events successful and will hold others accountable by coaching around the “why”. They will always take the time to make sure the team comprehends and follows our processes consistently.

Our ideal candidate:

  • Is approachable and balanced
  • Advocates for what is right, not what’s easy
  • Processes then operationalizes information
  • Always looks to improve the process
  • Has accountability to results
  • Embody the team-player mentality, is approachable, level and will thrive working with all types of personalities

Responsibilities

The Event Supervisor’s primary responsibilities include:

  • Reading event paperwork and mentally preparing in advance of events
  • Checking in and leading event staff in pre-shift meetings and training
  • Delegating event tasks to appropriate team members and holding them accountable to responsibilities and checklists
  • Ensuring the smooth Front of House flow of events from beginning to end
  • Collaborating on event management with Bar and Back of House supervisors
  • Ensuring that clients and guests timelines are managed correctly, and all contracted services are delivered during events
  • Post-event cleanup and organization
  • Submitting event reports with thoughtful professional feedback within 24 hours of event

Required

  • Customer service experience
  • Catering or banquet service experience
  • Pass background check
  • Ability to stand, walk, sit, use hands to feel; reach with hand and arms, and stoop, kneel or crouch for up to 8 hours at a time
  • Ability to lift and/or move up to 50 pounds
  • Reliable means of transportation
  • (2) Saturday per month mandatory availability
  • Eligible to work in U.S.

Preferred

  • Valid driver’s license
  • Flexible schedule and weekend/evening availability
  • Experience driving large trucks or vans
  • Bartending experience
  • Supervisory experience
  • ServSafe certification

Does this sound like you?

If you think you’d be a good fit for this role, we’d love to hear from you! Use the button below to apply.